Analysis of three years of inpatient data shows that while core drivers like feeling valued and having problems carefully assessed consistently shape patient satisfaction, reviewing drivers annually is essential to capture evolving priorities and guide targeted improvement efforts.

Patient satisfaction and clinical outcomes vary mainly between patients, while seclusion and restraint rates differ mostly across facilities—showing that patient-level analysis best informs care improvement, and facility-level comparison better guides safety and operations.

Using data from more than 1.4 million psychiatric hospitalizations, we analyzed the key drivers of 30‑day readmissions, finding that prior hospital use, length of stay, and step‑down care meaningfully shape the likelihood of a return visit.

Delays in admission assessment submission matter—analysis shows submission delays predict lower odds of patient improvement and potentially signals facility operational gaps.

Polysubstance craving is common and clinically meaningful—our data show why addressing more than one substance from day one matters.

Gender matters in suicide risk: Our five-year analysis reveals differences by sex and gender identity, with adolescent females and gender-diverse patients facing the highest rates.

Discover the value of one simple question gauging your patients’ experience – and key drivers that could boost your Net Promoter Score.

Discover how MHO’s Reflections app empowers post-discharge recovery through real-time patient insights, helping providers to use post-discharge data to improve and personalize behavioral health care.

Reflection, MHO’s centralized platform has helped improve assessment completion rates, minimize invalid assessments, and provide easier access to real-time insights.