We sometimes think AMA patients leave in a hurry and don’t let us know about their experiences – but many…
AMA discharges are associated with poorer long term outcomes including higher rehospitalization rates. Knowing what makes a patient at risk…
Though substance use treatment is a key component of behavioral health care, patients receiving this care have a variety of…
Patients and healthcare workers alike have faced and continue to face a variety of challenges since the COVID-19 pandemic began.…
Net Promoter Score (NPS) is an indicator of patient perception of care receiving a lot of attention. Although NPS is…
Net Promoter Score (NPS) is one indicator of patient perception of care, but by itself falls short in helping facilities…
Net Promoter Score and its drivers continue to gain attention from MHO’s client hospitals. In this month’s Analytics in Action,…
Adult inpatients are twice as likely to experience a restraint vs. a seclusion. In this month’s Analytics in Action, MHO…
Seclusions are a rare though not insignificant occurrence on adult inpatient units. What do we know about impacted patients? Can…
In an ideal world, ALL inpatients would show improvement on clinical outcomes assessments. As it turns out, MOST do improve.…
