Special Analysis

  • LEAVING AMA The Patient Perspective

    We sometimes think AMA patients leave in a hurry and don’t let us know about their experiences – but many…

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  • LEAVING AMA Building a Patient Profile

    AMA discharges are associated with poorer long term outcomes including higher rehospitalization rates. Knowing what makes a patient at risk…

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  • Substance of Choice Drives Time in Treatment

    Though substance use treatment is a key component of behavioral health care, patients receiving this care have a variety of…

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  • Kudos to Behavioral Healthcare Teams: Giving Credit Where Credit is Due

    Patients and healthcare workers alike have faced and continue to face a variety of challenges since the COVID-19 pandemic began.…

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  • On Your Mark? The Race to Patient Recommendation

    Net Promoter Score (NPS) is an indicator of patient perception of care receiving a lot of attention. Although NPS is…

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  • Adding Context to Your Patient Satisfaction Conversation

    Net Promoter Score (NPS) is one indicator of patient perception of care, but by itself falls short in helping facilities…

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  • Give your Net Promoter Score a Boost: Focus on Discharge Severity

    Net Promoter Score and its drivers continue to gain attention from MHO’s client hospitals. In this month’s Analytics in Action,…

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  • Can Admission Assessment Help Identify Restraint Risk?

    Adult inpatients are twice as likely to experience a restraint vs. a seclusion. In this month’s Analytics in Action, MHO…

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  • Preventing Seclusions: Admission Predictors

    Seclusions are a rare though not insignificant occurrence on adult inpatient units. What do we know about impacted patients? Can…

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  • The Fifth Patient

    In an ideal world, ALL inpatients would show improvement on clinical outcomes assessments. As it turns out, MOST do improve.…

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