The Struggle with PHP/IOP Outcomes Compliance
By MHO in Special Analysis onDownloadRead moreWhen a PHP/IOP patient chooses to stop attending treatment prior to discharge, their facility does not have the opportunity to capture the patient’s change on outcomes tools. This lost opportunity impacts the facility’s outcomes compliance. This month, MHO’s Analytics in Action dives into the impacts of a commonly requested data…
by MHO18The Bullying Perception Gap
By MHO in Special Analysis onDownloadRead moreBullying is linked to negative outcomes like dropping out of school, fighting, drug use, and domestic abuse for both the perpetrator and victim. In this month’s Analytics in Action, MHO explores bullying perceptions of young patient perpetrators and their informants.
by MHORace and Ethnicity in Behavioral Health
By MHO in Special Analysis onDownloadRead moreEquity and disparities of healthcare continue to receive a lot of attention, behavioral health included. Tracking patient and quality outcomes is a common feature of clinical practice and provides an opportunity to better understand how different groups of patients do while in treatment. In this month’s Analytics in Action, MHO…
by MHOLinking Compliance & Satisfaction
By MHO in Special Analysis onDownloadRead moreWith so many organizations focusing on achieving data compliance benchmarks, it’s easy to lose sight of why compliance matters. In this month’s Analytics in Action, MHO digs into the relationship between compliance and satisfaction & outcomes results, and what steps to take to give yours a boost.
by MHOShining a Light on Eating Disorders
By MHO in Special Analysis onDownloadRead moreEating disorders are present in our inpatient populations from childhood to adulthood, even when presenting for other issues. These disorders are dangerous and difficult to treat, especially if they are overlooked. This month, MHO explores the profile of a patient with an eating disorder and their inpatient treatment experience.
by MHOWho’s Taking That Next Step?
By MHO in Special Analysis onDownloadRead moreData around the benefits of step down treatment have received a lot of attention as hospitals look for information to share with patients in hopes of increasing participation. But what do data tell us about who hospitals are successfully driving to participate? In this month’s Analytics in Action, MHO explores…
by MHOA Tale of Two NPS Trends
By MHO in Special Analysis onDownloadRead moreOnce upon a time in a not so far away land, many Net Promoter Score kingdoms did rise and fall. What was key to their rise? What ailed them as they fell? In this month’s Analytics in Action, MHO reads a tale as old as time to uncover what’s driving…
by MHOLEAVING AMA The Patient Perspective
By MHO in Special Analysis onDownloadRead moreWe sometimes think AMA patients leave in a hurry and don’t let us know about their experiences – but many of them do! In this month’s Analytics in Action, MHO builds on the AMA patient profile we built last month and investigates AMA patient satisfaction.
by MHOLEAVING AMA Building a Patient Profile
By MHO in Special Analysis onDownloadRead moreAMA discharges are associated with poorer long term outcomes including higher rehospitalization rates. Knowing what makes a patient at risk of discharging AMA is a first step in preventing such discharges. In this month’s Analytics in Action, MHO uncovers similarities and differences between patients who discharge AMA and those who…
by MHOSubstance of Choice Drives Time in Treatment
By MHO in Special Analysis onDownloadRead moreThough substance use treatment is a key component of behavioral health care, patients receiving this care have a variety of needs and experience care differently. This month, MHO’s Analytics in Action explores the role substance of choice plays in those patient experiences.
by MHOKudos to Behavioral Healthcare Teams: Giving Credit Where Credit is Due
By MHO in Special Analysis onDownloadRead morePatients and healthcare workers alike have faced and continue to face a variety of challenges since the COVID-19 pandemic began. In turbulent times, data can provide clarity, though. In this month’s Analytics in Action, MHO digs into what data say about the efficacy of care delivered by healthcare teams throughout…
by MHOOn Your Mark? The Race to Patient Recommendation
By MHO in Special Analysis onRead moreNet Promoter Score (NPS) is an indicator of patient perception of care receiving a lot of attention. Although NPS is derived from a single satisfaction item, patients respond to many other satisfaction items. In this month’s Analytics in Action, MHO examined those other satisfaction items to see what has patients…
by MHOAdding Context to Your Patient Satisfaction Conversation
By MHO in Special Analysis onDownloadRead moreNet Promoter Score (NPS) is one indicator of patient perception of care, but by itself falls short in helping facilities to improve that perception. So what’s a facility to do? In this month’s Analytics in Action, we explore patient comments in two patient groups: those whose likelihood to recommend their…
by MHOGive your Net Promoter Score a Boost: Focus on Discharge Severity
By MHO in Special Analysis onRead moreNet Promoter Score and its drivers continue to gain attention from MHO’s client hospitals. In this month’s Analytics in Action, we compared NPS across patients grouped by discharge severity. Results were impactful and suggest one way in which facilities may be able to boost their score.
by MHOCan Admission Assessment Help Identify Restraint Risk?
By MHO in Special Analysis onDownloadRead moreAdult inpatients are twice as likely to experience a restraint vs. a seclusion. In this month’s Analytics in Action, MHO explores data around the impact these restraints have on patients, what those patients look like at admission, and how facilities can reduce restraints while upholding patient safety.
by MHOPreventing Seclusions: Admission Predictors
By MHO in Special Analysis onDownloadRead moreSeclusions are a rare though not insignificant occurrence on adult inpatient units. What do we know about impacted patients? Can we predict which patients are more susceptible? What can facilities do to reduce seclusions while upholding patient safety? In this month’s Analytics in Action, MHO sheds light on answers to…
by MHOThe Fifth Patient
By MHO in Special Analysis onRead moreIn an ideal world, ALL inpatients would show improvement on clinical outcomes assessments. As it turns out, MOST do improve. In this month’s Analytics in Action, MHO begins to explore differences in the inpatient population for those patients who do not show improvement.
by MHOMixed Signals in Adolescents
By MHO in Special Analysis onDownloadRead moreStereotypes surrounding attitudes and behaviors of the general teen population run rampant. Left is right. Up is down. In this month’s Analytics in Action, MHO takes a look at the mixed signals adolescent patients are sending about their behavioral health treatment.
by MHOThe Dichotomy of Mental Health Needs in Older Americans
By MHO in Special Analysis onRead moreMay is both Older Americans Month and National Mental Health Month. Older Americans are sometimes viewed as a single group in terms of mental health, but do data support this? In this month’s Analytics in Action, MHO investigates differences in “younger” and “older” older adults.
by MHOBreaking Point: Suicidality in 2020
By MHO in Special Analysis onDownloadRead moreUnemployment, financial and health crises, and family and childcare strain were some of the unprecedented stressors faced by the average person in 2020. In this month’s Analytics in Action, MHO investigated the potential influence of these pressures on the rate of suicidality on 2020 adult inpatients.
by MHOTraumatic Brain Injury Awareness
By MHO in Special Analysis onDownloadRead moreMarch is Traumatic Brain Injury (TBI) Awareness Month. In addition to the physical implications of TBI on a person, mental health is commonly impacted. In this month’s Analytics in Action, MHO dives into data to see how common these patients are in our facilities and what differentiates them from other…
by MHOOff the Beaten Path: 2020’s Impact on Adult Inpatients
By MHO in Special Analysis onRead more2020 was a doozy, with unprecedented challenges to delivering care to behavioral health patients in need. With 2020 now firmly in the rearview mirror, MHO took a look at what data tell us about how adult inpatients fared and what that means for 2021.
by MHOThe ABC’s of NPS
By MHO in Special Analysis onDownloadRead moreNet Promoter Score is quickly becoming a new buzz term in behavioral health. But what is it? What does it mean? How do facilities use it? In this month’s Analytics in Action, MHO shares what you need to know about this metric taking the behavioral health field by storm.
by MHOCoping with Cravings
By MHO in Special Analysis onDownloadRead moreSubstance use affects most adult inpatients. In this month’s Analytics in Action, MHO probes into the severity of cravings at admission and the impact different substances may have on those cravings.
by MHO